What should I consider when comparing NBN plans – how do I choose?
Natalie Pennisi, spokeswoman, iSelect
Speed, or performance, is the key to a great user experience. While retailers offer speeds from 12/1Mbps, 25/5Mbps, 50/20Mbps and 100/40Mbps tiers, customers who do more than basic internet browsing and emails should start at 25/5Mbps plans at a minimum as the 12/1Mbps plans are not considered superfast by the NBN.
When choosing a speed tier, think about your needs – how often you watch shows or download content for viewing on your phone, television, computer, etc. The speed of your plan matters to avoid buffering and slow connections. It all adds up – and remember, in most cases, you get what you pay for.
What’s the difference between all the NBN connections, eg FTTN, FTTC, satellite, and do I get a choice?
Harrison Astbury, telco specialist, Canstar Blue
- FTTN stands for “fibre to the node”, which uses fibre up to a mains connection then old copper lines to your house from the This is the most common type of connection being rolled out.
- FTTC stands for “fibre to the curb”. Fibre is provided up to the curb of your house and copper lines are used from there to your home.
- FTTP stands for “fibre to the premises”. Fibre is installed right up to your house. This is usually the fastest and most reliable connection type.
- Satellite or “Sky Muster” applies to regional homes. You don’t get the full complement of speed tiers – up to 25Mbps only.
Unfortunately, you don’t get a choice as to what connection you’re on. What is built at your house is what you receive.
Natalie Pennisi is a spokeswoman for iSelect, Harrison Astbury is a telco specialist with Canstar Blue
For more on the NBN, grab the April issue of Money, out now